1.1 OPTIMAL SYSTEMS ENGINEERING (OPTIMISE) Sdn Bhd offers energy-related training, consultancy services, and access to certain portions of our website at a monetary cost. Prices and availability are subject to change without notice. Purchases may be made through our website or via an approved affiliate. It is your responsibility to carefully read and understand any associated terms and conditions before making a purchase.
1.2 By completing any purchase, you acknowledge that OPTIMISE assumes no responsibility or liability for any claims related to your purchase beyond the scope of the service or product offered.
1.3 Upon successful completion of a transaction, OPTIMISE will provide access to the purchased training, consultancy services, or specific areas of our website in line with the approved transaction. Access and services will be made available as per the agreed schedule and scope of the purchased service.
1.4 All purchases of our training and consultancy services are non-refundable. In the event you are deemed a “high-risk” customer by our payment processors, OPTIMISE may request additional documentation or information to process your transaction. Failure to provide this information within twenty-four (24) hours may result in the suspension of your access to the services. Please note that providing the requested documentation does not guarantee that your status will be changed, and services may still be denied based on further review.
1.5 OPTIMISE reserves the right, but is not obligated, to restrict the sale of our training and consultancy services to any person, geographic region, or jurisdiction, on a case-by-case basis. We also reserve the right to limit the quantities of services or discontinue any service at any time. Any offer for training or consultancy services made on our site is void where prohibited by law.
1.6 OPTIMISE does not guarantee that our services, training, or any other materials obtained by you will meet your expectations, nor do we guarantee that any errors or discrepancies in the service will be corrected.
